Terms and Conditions

Booking and Payment

 

- Bookings will only be confirmed when:

  • Availability is confirmed by McDougall Mountaineering Ltd through written correspondence

  • The deposit is received – £100 pp minimum deposit if over 56 days from course date or the full course fee if less than 56 days from the course date

  • For course and accommodation bookings which are to be invoiced to a company, a Purchase Order for the full amount must be received by McDougall Mountaineering Ltd prior to confirmation.

 

- If a booking is made within 28 days from the course date then the full course fee must be paid. - The balance of the course fee must be paid 56 days before the course date. If the balance is not received then McDougall Mountaineering Ltd is under no obligation to hold the booking.

 

Cancellations by the Client

  • All cancellations must be in writing by email or letter. Receipt of this email/letter must be confirmed by McDougall Mountaineering Ltd.

  • Cancellation of a course over 56 days prior to the start date – Client will receive a full refund less a £50 booking charge.  

  • Cancellation of a course between 56 days and the start date – Clients will receive no refund but may be offered alternative dates to conduct the activity. This is at the discretion of McDougall Mountaineering.

 

Cancellations by McDougall Mountaineering Ltd

  • Whilst every attempt is made to ensure that the course actually runs, McDougall Mountaineering Ltd will notify the client of cancellation as soon as practicable where we believe on reasonable grounds that cancellation is necessary due to dangerous and/or unsuitable conditions for the course. Clients will be given a choice of a full refund of course fees or another booking on alternative dates.

  • McDougall Mountaineering Ltd reserves the right to cancel/exclude clients from a course if he/she does not adhere to decisions or instructions made by the leader/instructor. This could jeopardise their own safety and others safety. Any client acting in such a manner who is cancelled/excluded from a course, will forfeit all professional protection and duty of care from the instructor. No refund will be given.

  • McDougall Mountaineering Ltd reserves the right to cancel/exclude clients from a course if he/she might endanger the safety or success of the rest of the course. Reasons for this may be – ill health (including intoxication), lack of fitness or dangerous habits/technique.

 

Health

  • McDougall Mountaineering Ltd must be made aware of any medical conditions or injury. This may be in addition to the information on the Booking Form if a condition or injury arises after the form is submitted. This information may also include information regarding side effects of medication being taken.

 

Age

  • The minimum age for a Client is 18, at the time of the course, unless supervised for the duration of the course by a parent/guardian.

 

Course costs do not include

  • Accommodation

  • Food

  • Uplift passes at ski resorts

  • Travel outside of the Cairngorms – unless the instructor decides to travel outside of the Cairngorms

  • Rental of equipment (clothing, boots, tents, cooking equipment etc)

  • Insurance

 

Equipment

  • It is encouraged for you to use as much of your own equipment as possible – to become familiar with activity related products. However, McDougall Mountaineering Ltd reserves the right to refuse the use of certain equipment if it is felt to be inappropriate or unsafe (for example – too old or unfit for purpose). Clients are responsible for all equipment issued to them or hired by them, and any loss or damage will be subject to replacement charge.

 

Photos

  • Photos taken during a course by the leader/instructor can be used on McDougall Mountaineering’s website, social media or future advertisements.

 

Weather and snow

  • The weather will be the determining factors in the choice of venue for each day of activity.

 

Insurance

  • McDougall Mountaineering Ltd courses do not include insurance for personal accident, cancellation, third party liability or personal injury. Personal accident insurance is covered with BMC or MCofS membership.

  • Cancellation insurance cover is recommended to all clients.

  • McDougall Mountaineering Ltd is not under any liability whatsoever in respect of loss or damage to personal property, not caused by the negligence or default of McDougall Mountaineering Ltd and its employees.

  • It is recommended that every client takes out their own insurance policy to cover the needs of the course.

 

Risk

  • BMC PARTICIPATION STATEMENT – The BMC recognises that climbing, hill walking and mountaineering are activities with a danger of personal injury or death. Participants in these activities should be aware of and accept these risks and be responsible for their own actions and involvement.

  • Every client must understand that adventurous activities, particularly those relating to mountain activities have an element of risk that, although every effort will be made to assure your safety, cannot be totally eliminated. All clients need, therefore, to be aware of and accept that risk, adjusting their behaviour accordingly.

  • Whilst we ensure a high professional standard of instruction, care and safety, the aforementioned element of risk means that accidents and injury may occur.